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Business & management · LEVEL 5

Operations Manager

Build the skills, confidence and understanding to make a stronger contribution at work.

Enquire about this programme
Illustrative business & management · level 5 training context

Programme at a glance

Duration
18–24 months
Delivery
Blended learningLondon & England
Entry requirements
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.Read more
Funding
Non‐levy paying employers will need to contribute 5% of the maximum funding band as published by the DfE for the delivery of training and assessment…Full details

Course overview

This apprenticeship is designed for supervisors or managers looking to move to a more senior management role, this apprenticeship delivers a broad range of practical management knowledge and skills to give you the tools you need to develop further on your management journey. Effective decision-making is a critical skill for any manager. By learning how to analyse data, identify trends, and make informed decisions, managers can make better decisions that can have a positive impact on their organisation. An Operations Manager is someone who manages teams and projects, and plans and implements operations and contributes to the organisational strategy, as well as its implementation. They are accountable to a more senior manager or business owner.

Job Role

Typical Job Roles: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Professional Qualification

The Managers can additionally be able to select relevant units during the course of their Apprenticeship which lead to the achievement of a Level 5 Diploma in Leadership and Management.

What will this cost my Business?

Non‐levy paying employers will need to contribute 5% of the maximum funding band as published by the DfE for the delivery of training and assessment for their apprenticeship. In this instance the fee is £450.00.

Entry requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Duration

Typically this apprenticeship will take 18-24 months to complete.

Eligibility

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher. Apprentices without level 2 English and Maths will need to achieve this level prior to taking the End Point Assessment. Requirements: Knowledge, Skills and Behaviours. Below are examples of what the Level 5 Operations Manager includes. By selecting specified units, learners can also work towards achievement of the CMI Level 5 Diploma in Leadership and Management and in doing so they will also have covered most of the Knowledge and Skills required for the Level 5 Operations Manager Standard. Learners will be supported by Skills Training UK to achieve this professional qualification alongside the Apprenticeship Standard.

For further information

Please contact us if you have further queries. Interested? Please use the form below to Apply Now. Knowledge and Skills Organisational Performance – delivering results Operational Management – for example knowledge of management approaches and models and the skills to create plans, setting KPIs and managing resources Project Management – for example knowledge of the tools and techniques for project management and the skills to plan, organise and manage resources Finance – understanding and developing skills in business finance and skills in monitoring budgets and financial forecasting Interpersonal Excellence – Managing people and developing relationships Leading People – knowledge of leadership styles and the skills to be able to lead, delegate and mentor teams, as well as support the management of change Managing People – for example how to recruit, develop, build and motivate high performing teams and other skills including managing performance and delegating Building Relationships – knowledge of techniques for managing partner, stakeholder and supplier relationships and effective negotiation and influencing skills Communication – developing effective communication techniques and skills for chairing meetings and presenting using a range of media. Personal Effectiveness Self‐Awareness – including understanding own impact and emotional intelligence Management of Self – time management, prioritising and approaches to planning Decision Making – problem solving and decision making techniques, including data analysis Behaviours Takes Responsibility – developing resilience and accountability, as well as determination when managing difficult situations. Inclusive – being open, approachable and able to build trust with others. Seeks views of others and values diversity. Agile – developing as a flexible, creative, innovative and enterprising manager, positive and adaptable and open to new ways of working. Professionalism – being fair, consistent, impartial, open, honest and operating within organisational values End Point Assessment (EPA) Project with report You will complete a project and write a report. You must complete the project on-programme and pregateway. The EPAO will give you suggested project titles. The report should be a maximum of 4000 words (with a 10% tolerance). You must complete and submit the written project report and any presentation materials to the EPAO by the end of week 12 of the EPA period. You need to prepare and give a presentation to an independent assessor. Your presentation slides and any supporting materials should be submitted at the same time as the project output. The presentation with questions will last at least 60 minutes. The independent assessor will ask at least 6 questions about the project and presentation. Professional discussion underpinned by a portfolio of evidence You will have a professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 6 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.

Detailed specifications retained from the existing programme information. Confirm current availability, entry requirements, fees and funding with the team before enrolment.

Interested in the Operations Manager apprenticeship?

Tell us a little about you and your role. We will confirm availability, entry requirements and funding for this programme.

Enquire about this programme 020 7247 5497
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